Duet FAQ
How do I turn on the Duet?
Press and hold the center button for 2-3 seconds (the delay guards against accidentally turning on inside a purse or luggage). Once the Duet turns on, it will pulse between one and four times to indicate battery level before switching to vibration mode.
How can I use the Duet?
The Duet is designed for external clitoral stimulation and is not intended for vaginal or anal penetration. Also, do not separate the tips more than one pinkie width apart to avoid damaging the Duet.
Where can I find instructions for my Duet?
A quick start guide is printed inside the Duet box under the panel with the clear sticker. You can also find this support page URL engraved on the back of the Crave charm that came with your vibe.
How do I charge my Duet?
Plug it into a USB port (a computer will work, or use a USB adapter to charge on a standard electrical outlet) and press the center button. The buttons will flash according to charge state: a low battery level flashes slowly, and as the level increases the lights will blink faster and faster. When the battery is fully charged, the lights will be constant.
How do I know the Duet's charge level?
After the Duet finishes charging, the lights in the buttons will remain constant.
When the Duet turns on, it will pulse between one and four times to indicate battery level: 1 pulse = 25%, 2 pulses = 50%, 3 pulses = 75%, 4 pulses = 100%
Why does my Duet get hot when it charges?
Not to worry! As the Duet charges, the internal circuitry will heat up slightly, and this can transfer to the metal body. The body will return to room temperature after charging, and should never get too hot to handle.
What if the vibration is too strong for me?
The Duet has four intensity levels, allowing you to adjust as needed. If it's still too strong, try using the Duet outside your clothing to dampen the vibration. Alternatively, experiment with different positions or locations on the body to find what works for you.
